1. Collection of Personal Information

At New Big Lotto-au, we collect personal details such as name, email address, and payment information to facilitate lottery participation and improve user experience. Information is gathered via secure methods and only with your consent when you register or interact with our services.

2. How Your Data Is Used

Your data is used to personalize lottery recommendations, send notifications, and fulfill transactions. We may also use it for internal analytics to better tailor our offerings to Australian players. New Big Lotto-au ensures your information is not sold or misused.

3. Data Protection and Storage

All collected data is stored on encrypted servers within Australia, complying with the Australian Privacy Principles (APPs). We maintain up-to-date security protocols to prevent unauthorized access, breaches, or leaks of sensitive data such as winnings or identity documents.

4. Sharing Information with Third Parties

We do not share your personal data with unrelated third parties. However, trusted services like payment processors and identity verification systems may receive limited data only to perform required tasks. Each third party is bound by data confidentiality agreements.

5. User Rights and Control

As a user, you may access, update, or delete your personal information at any time through your account settings. Australians have the right to request data erasure or to object to its use. We respect your choices and respond to privacy-related requests within reasonable timeframes.

6. Data Retention Policy

We retain your data only as long as it is necessary for legal and business purposes. Account and transaction history may be held for up to 7 years to comply with financial and gambling regulations in Australia. After this period, data is securely destroyed or anonymised.

7. Updates to This Privacy Policy

New Big Lotto-au reserves the right to update this Privacy Policy in line with changes in legal requirements or our operational processes. All updates will be posted clearly on this page and, where applicable, notified to you via your registered email address.

8. Contacting Our Privacy Team

Should you have questions or concerns regarding how your personal information is managed, please get in touch at [email protected]. Our privacy team works in compliance with Australian data protection regulations.